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Personalized Customer Service

shutterstock_553790365We offer a direct contact for each customer who is responsible for any customer service related issues pertaining to that customer. We aim to reduce our customer’s workload in any way possible. Our customer service team is experienced in:

• Daily Issue Handling
• Daily Track and Trace
• Carrier Management
• Vendor Shipment Management
• Expedited Shipment Management
• Reconsignments/Redeliveries
• New Store Onboarding and Setup
• Pro Number Reconciliation Daily
• Freight Claim Management
• Weekly Flash Reporting
• Monthly Business Review

More LTX Solutions

Data Analytics & Reporting

Data Analytics & Reporting

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LTL Freight Management

LTL Freight Management

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Contract Negotiation

Contract Negotiation

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Freight Pay & Audit

Freight Pay & Audit

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Trace & Track

Trace & Track

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Custom Databases

Custom Databases

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Personalized Customer Service

Personalized Customer Service

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